How are your garments produced?
The garments are hand made by me (Anna) in Sydney, Australia. The materials are sourced locally and quality controlled before production. When I use dye I make sure that it is eco-friendly and non toxic so that it is kind to your skin and our planet. I avoid synthetic materials as much as possible and opt for biodegradable fibres when possible. I believe in high quality, made-to-order, handmade garments, small collections and supporting small businesses.
What is made-to-order? How long will my garments take to be created?
All the garments are handmade to order in small quantities and will take anywhere between 1-4 weeks to create especially for you. Please see product description for exact estimation. Made-to-order means I only create a garment when it has been ordered by one of the customers. This reduces waste and also means that I can create special custom garments specifically for you.
What does biodegradable mean?
It means that the fibres in the clothes are turned into organic matter (biomass) and biogas which can become new resources for the environment, after being discarded. Synthetic materials such as polyester contain micro plastics which poison our bodies, water, land and animals. Textile production is one of the biggest polluters in the world thanks to this.
Do you create custom orders, for example, custom sizes or custom colour ways?
Yes! I can create custom sizing so it fits exactly how you would like - just write your sizing/measurements in the notes at checkout! Please check the size guide for more information.
I can also create custom colourway orders depending on the colours I have available. To discuss your custom order, please email firstname.lastname@example.org
I would like to exchange/return my order. How can I do this?
Please see the Returns & Refunds page for more information.
There are some small variations in my garment's compared to the one photographed, why is this?
Due to the handmade and made-to-order nature of the garments, each piece may vary ever so slightly – but don't worry, it may not even be noticeable! Any variations or unevenness in the design are characteristics of their handmade nature should be considered an asset. This is what makes it unique!
If you have any further questions, please feel free email email@example.com for more information